Gaming should be fun — not stressful. sona 111 believes that through responsible gaming, every member can have a healthy and enjoyable experience. Our tools and guidelines are here to help you make the right decisions.
At sona 111, every member's wellbeing matters more than our bottom line. All of the tools below are free for everyone.
Set your own daily, weekly, or monthly deposit limits. There's no way to go over your budget.
When you feel like you need to step back, temporarily suspend your account for anywhere from 24 hours to 6 months.
You can permanently close your account at any time — no questions asked.
View your betting and gaming history anytime — keep track of how much you've played.
Use our self-assessment tool to find out how healthy your gaming habits really are.
If you need support, our trained team is ready to help you with complete confidentiality.
Responsible gaming isn't just about playing less — it's about playing smart. When you know your budget, respect your time limits, and stay composed whether you win or lose — that's responsible gaming.
Responsible gaming at sona 111 means keeping entertainment in its place. Betting should never be seen as a source of income — it's purely a form of fun. When playing starts causing stress instead of enjoyment, that's your signal to take notice.
Responsible play is now a top priority across the global gaming industry. Awareness is growing in Bangladesh too — and sona 111 is committed to leading the way.
💡 Remember: Responsible gaming isn't a sign of weakness — it's a sign of wisdom. Knowing your limits and sticking to them is the mindset of a true winner.
Sona 111's responsible gaming policy is built on several core pillars — and these aren't just words on paper; they're reflected in everything we do every day.
Sometimes we don't realize gaming has gotten out of control. Watch for the signs below — if more than one applies to you, it may be time to seek help.
Spending beyond your budget and going into debt.
Chasing losses by placing more and more bets.
You feel the need to hide your gaming from family or friends.
You feel restless or irritable when you're not gaming.
Work, studies, or relationships are being affected.
You've tried to stop but can't.
Gaming is becoming an escape from problems.
Even winning doesn't feel like enough — you always want more.
If any of the signs above feel familiar — don't worry. Acknowledging it is already a brave step. Our support team is fully prepared to help you, with complete confidentiality.
We don't just talk about responsible gaming — we act on it. Below are the free safety tools available on our platform.
Set a maximum daily, weekly, or monthly deposit amount.
Betting will automatically stop once you've lost a set amount.
Set a maximum playtime limit for each session.
Temporarily suspend your account for anywhere from 1 day to 6 months.
Take a long-term or permanent break from the platform.
You'll receive periodic reminders showing how long you've been playing.
⚙️ How to use it: Go to Account Settings → Responsible Gaming and set your preferred limits. Contact us via live chat for assistance.
Setting limits on sona 111 is simple. In just a few steps, you can take full control of your gaming experience.
Log in to your sona 111 account and click on the profile icon.
Go to "Account Settings" and select the "Responsible Gaming" option.
Deposit, loss, session, or time limits — choose whatever works for you.
Set the limit amount and choose how long you want it to apply.
Save the limit — it takes effect immediately.
Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.
Answer the following questions honestly. This will help you understand how healthy your gaming habits really are.
Responsible gaming isn't just about following rules — your mindset matters too. The tips below will help keep your gaming experience healthy and enjoyable.
🌟 Remember: Gaming at sona 111 is meant to be fun. When the fun fades and the stress builds — that's your warning sign.
Sona 111 strictly prohibits anyone under 18 from using the platform. Keeping children and teenagers safe from online gaming is a responsibility we take seriously.
If you suspect a minor is using our platform, please support@sona111.appto let us know. We'll act quickly.
Asking for help isn't weakness — it's courage. Beyond sona 111's own support, you can also seek professional assistance.
Available 7 days a week, 24 hours a day. Confidential support, always.
Support@sona111.app — expect a reply within 24 hours.
Whisper it: 16789 — Bangladesh National Mental Health Helpline.
Talk to the people close to you — they are your greatest support.
🔐 Confidentiality guaranteed: Any time you reach out to us about responsible gaming, that conversation is kept completely confidential — it will never be shared with any third party.
Join sona 111 for a safe and healthy gaming environment. Use our protection tools to stay fully in control of your gaming experience.