Last Updated: January 2026 SSL Secured Language: Bengali

Sona 111 Privacy Policy: Your Data Is Completely Safe

Protecting your personal data is our top priority. This page transparently explains how sona 111 collects, stores, and uses your information.

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Encryption Protection

All your data and transactions are protected with 256-bit SSL encryption — the same standard used by banks.

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We Do Not Sell Your Data

Your information is never sold or rented to third parties.

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Full Transparency

It's always clear what data is collected and what it's used for.

Your Controls

You may request to view, correct, or delete your information at any time.

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Our Commitment: Protecting your privacy at sona 111 is our responsibility. This policy explains exactly what we do — and don't do — with your information.

Sona 111 is one of Bangladesh's most popular online gaming and Sports Betting platforms. We place the highest value on the trust our members put in us. Thousands of people use sona 111 every day, and protecting each of their personal details is a responsibility we take very seriously.

This Privacy Policy applies to all sona 111 services — the website, mobile app, and any other digital platform. By using sona 111, you are agreeing to this Privacy Policy, so please take a moment to read it carefully.

We've written this policy in plain language so anyone can understand it, regardless of their technical or legal background.

1What Data We Collect

Various types of information are collected when you register and use sona 111. This information is necessary to provide you with the best possible experience.

Data Type Example Collection Point
Personal Information Name, date of birth, national ID number At Registration
Contact Information Mobile number, email address At Registration
Financial Information Mobile banking number (bKash/Nagad/Rocket) During deposit/withdrawal
Device Information IP address, browser, operating system Automatically
Usage Data Betting history, login times, page visits While Using the Platform
Verification Documents Copy of NID or Passport During Account Verification

📌 Please Note: We never store your password in plain text. Passwords are always kept as encrypted hashes that no one can read — not even our own staff.

2How Your Data Is Used

Sona 111 uses your information for specific purposes only. Each purpose is clearly outlined below — no hidden agendas.

  • Account Management: To create, verify, and manage your account.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Service Improvement: Usage patterns are analyzed to improve your experience on the platform.
  • Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
  • Customer Support: To properly address your complaints and queries.
  • Relevant Offers: To keep you informed about promotions and bonuses tailored to your preferences.
  • Security Verification: To ensure every login and transaction is secure.

We never sell your data to advertisers, send spam, or use your information for any marketing purpose without your consent.

3Who Your Information Is Shared With

Sona 111 does not typically share your data with third parties. Where it is necessary to do so, the specific cases are clearly outlined below.

  • Payment Processors: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
  • Legal Authorities: In response to a court order or lawful government request.
  • Security Partners: For fraud detection and cybersecurity purposes.
  • Technology Providers: Technology providers who operate our platform are bound by strict confidentiality agreements.

🤝 Third-Party Liability: Every third party we work with is contractually bound to meet international data protection standards. They are not permitted to use your data for their own purposes.

4Cookies & Tracking Policy

Cookies are used on the sona 111 website. Cookies are small data files stored in your browser that help improve your browsing experience.

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens Until end of session
Functional Cookies Remembering language preferences and UI settings 30 Days
Analytics Cookies Understanding which pages are used most 90 days
Security Cookies Detecting fraudulent activity 6 months

You can disable cookies through your browser settings, though some features may not function properly as a result. Disabling essential cookies will affect login and security functionality.

5Data Security Measures

We use industry-leading security measures to keep your data safe at sona 111.

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256-bit SSL

All data transfers are protected with military-grade encryption.

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Firewall Protection

Advanced firewall systems prevent unauthorized access.

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24/7 Monitoring

Our security team continuously monitors all systems.

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Two-Factor Verification

Two-factor authentication (2FA) is available.

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Secure Servers

Data is stored in secure, protected data centers.

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Regular Audits

Security measures are regularly audited by independent third parties.

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While we maintain the highest security standards, no organization can guarantee 100% security on the internet. We recommend keeping your account password strong and never sharing it with anyone.

6Data Retention Period

Sona 111 does not retain your data longer than necessary. A specific retention period is defined for each category of data.

  • Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years from the date of transaction (as required by financial regulations).
  • Communication Records: Support chat and email records are retained for up to 3 years.
  • Cookie Data: Duration determined by cookie type (see Section 4).
  • Log Files: System logs are retained for a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymized — this is part of our data lifecycle policy.

7Your Rights

As a sona 111 member, you have several important rights over your own data. To exercise any of them, please reach out to our support team.

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Right to Access

You can request to know what personal information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Deletion

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Data Portability

You have the right to receive a copy of your data in a machine-readable format.

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Marketing Opt-Out

You can opt out of promotional communications at any time.

📬 Exercising Your Rights: To exercise any of the rights listed above support@sona111.app Email us at the address provided. We will respond within 30 business days.

8Protection of Minors' Data

Sona 111 strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

  • Date of birth is verified at the time of registration.
  • Age is verified during account verification.
  • No information from minors is knowingly collected or stored.
  • If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
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If you become aware that someone you know who is a minor is using sona 111, please contact us immediately. We will take prompt action.

9Changes to Privacy Policy

Sona 111 may update this privacy policy as needed. We want to make sure you're always informed about the latest version.

  • For significant changes, you will be notified by email or platform notification at least 14 days before they take effect.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

10Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us. We're always here to help.

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Email Support

Support@sona111.app — typically responded to within 24 hours.

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Live Chat

Live chat support is available 24 hours a day, 7 days a week.

⏱️ Response Time: We aim to respond to all privacy-related requests within 30 business days. Urgent matters are typically addressed within 48 hours.

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Play Safe, Enjoy With Peace of Mind

Your data is completely safe with sona 111. Register today and start enjoying betting and gaming on a platform you can trust.

SSL Secured Data Is Never Sold 18+ Verified 24/7 Support
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